When do I get paid?
Payout Schedule
Stripe processes payouts 2-7 business days after a customer is charged.
How It Works
Customer subscribes and pays via Stripe Checkout
Funds held by Stripe temporarily
Platform fee automatically deducted
Net amount transferred to your bank account
Payout Timing by Account Age
New Accounts (First 90 days)
Rolling reserve: 7-day payout delay
Extra fraud protection period
Typical after high-risk industries
Established Accounts (After 90 days)
Standard: 2-day payout
Faster processing available
Consistent schedule
Checking Payout Status
Go to Billing dashboard in Preppable
View "Recent Payouts" section
Or check Stripe Dashboard directly
Payout Failures
If payout fails:
Verify bank account details in Stripe
Check for account holds or restrictions
Contact Stripe support if issue persists
Platform Fee Deduction
Platform fees (4.5% - 0%) are deducted automatically:
Customer Charge: $100 Platform Fee: -$4.50 (4.5% on Starter tier) Stripe Fee: -$3.20 (2.9% + $0.30) Your Payout: $92.30
See Understanding Platform Fees for tier details.