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Pickup and Delivery Settings

Ryan Lysa avatar
Written by Ryan Lysa
Updated over 2 months ago

Pickup and Delivery Settings

Configure how customers receive their meals.

Pickup Settings

Pickup Windows

Set available time slots:

  • Example: 5:00 PM - 7:00 PM

  • Slot duration: 15, 30, or 60 minutes

  • Max orders per slot: Prevent overcrowding

Pickup Days

Choose which days you offer pickup:

  • Weekly plans: Select specific days

  • Multiple pickups per week: Monday & Thursday

  • Holiday schedule: Override specific dates

Pickup Instructions

Provide clear directions:

  • Where to park

  • Entrance to use

  • How to notify arrival

  • COVID protocols

Delivery Settings

Delivery Zones

Define where you deliver:

  • Radius Method: X miles from restaurant

  • Zip Codes: Specific postal codes

  • Custom Zones: Draw on map

Delivery Times

Set delivery windows:

  • Morning: 7:00 AM - 11:00 AM

  • Lunch: 11:00 AM - 2:00 PM

  • Dinner: 5:00 PM - 8:00 PM

Delivery Fees

Configure delivery charges:

  • Flat Fee: $5 per delivery

  • Distance-Based: $1 per mile

  • Minimum Order: Free delivery over $30

  • Zone-Based: Different fees per zone

Delivery Instructions

Set expectations:

  • Contactless delivery default?

  • Leave at door vs hand-off

  • How to handle apartments

  • Re-delivery policy for missed deliveries

Dine-In Reservations (Future)

Coming soon:

  • Table reservation slots

  • Party size limits

  • Special occasion notes

Go to Settings β†’ Fulfillment to configure.

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