Skip to main content

Pickup and Delivery Settings

Ryan Lysa avatar
Written by Ryan Lysa
Updated today

Pickup and Delivery Settings

Configure how customers receive their meals.

Pickup Settings

Pickup Windows

Set available time slots:

  • Example: 5:00 PM - 7:00 PM

  • Slot duration: 15, 30, or 60 minutes

  • Max orders per slot: Prevent overcrowding

Pickup Days

Choose which days you offer pickup:

  • Weekly plans: Select specific days

  • Multiple pickups per week: Monday & Thursday

  • Holiday schedule: Override specific dates

Pickup Instructions

Provide clear directions:

  • Where to park

  • Entrance to use

  • How to notify arrival

  • COVID protocols

Delivery Settings

Delivery Zones

Define where you deliver:

  • Radius Method: X miles from restaurant

  • Zip Codes: Specific postal codes

  • Custom Zones: Draw on map

Delivery Times

Set delivery windows:

  • Morning: 7:00 AM - 11:00 AM

  • Lunch: 11:00 AM - 2:00 PM

  • Dinner: 5:00 PM - 8:00 PM

Delivery Fees

Configure delivery charges:

  • Flat Fee: $5 per delivery

  • Distance-Based: $1 per mile

  • Minimum Order: Free delivery over $30

  • Zone-Based: Different fees per zone

Delivery Instructions

Set expectations:

  • Contactless delivery default?

  • Leave at door vs hand-off

  • How to handle apartments

  • Re-delivery policy for missed deliveries

Dine-In Reservations (Future)

Coming soon:

  • Table reservation slots

  • Party size limits

  • Special occasion notes

Go to Settings β†’ Fulfillment to configure.

Did this answer your question?