Email and Communication Settings
Manage your email address and communication preferences.
Changing Email Address
Go to Settings β Account β Email
Click Change Email
Enter new email address
Enter your password
Click Send Verification
Check new email inbox
Click verification link
Email updated!
Email Verification
Why Verify?
Security: Confirm you own the email
Deliverability: Reduce spam filtering
Account Recovery: Needed for password resets
Re-send Verification
If you didn't receive email:
Check spam folder
Add [email protected] to contacts
Go to Settings β Account
Click Resend Verification Email
Primary vs Secondary Emails
Primary Email
Used for login
Receives all important notifications
Required for account
Secondary Emails (Future)
Coming soon:
Add multiple emails
Different emails for different notifications
Team member emails
Email Preferences
Notification Emails
Control which emails you receive:
Transactional: Always on (order confirmations, payments)
Marketing: Optional (new features, tips)
Digest: Weekly summary
Frequency
Choose how often:
Real-time: As events happen
Daily Digest: Once per day
Weekly Digest: Once per week
Never: Disabled (not recommended for important alerts)
Unsubscribe
Can't unsubscribe from:
Payment notifications
Security alerts
Legal notices
Dispute notifications
Can unsubscribe from:
Marketing emails
Product updates
Tips and best practices
Email Deliverability Issues
Not Receiving Emails?
Check Spam Folder
Look in Spam, Junk, or Promotions
Mark as "Not Spam"
Add to Safe Senders Add these to contacts:
Check Email Filters
Corporate email filters
Personal rules
Forwarding issues
Verify Email Address
Go to Settings β Account
Check that email is correct
Re-verify if needed
Still Not Working?
Contact support:
Email: [email protected]
Include: Your restaurant name and registered email
Sender Identity
From Addresses
Emails come from:
System: [email protected]
Support: [email protected]
Billing: [email protected]
Custom Domain (Future)
Coming soon for Tier 3:
Send from [email protected]
White-label communications
Your branding in emails
Email Templates (Future)
Customize Content
Coming soon:
Edit email templates
Add your branding
Personalize messages
Multiple languages
