Email Notifications with SendGrid
Preppable uses SendGrid to send transactional emails to customers.
What Emails Are Sent?
Order Confirmations: When subscription created
Weekly Reminders: Before pickup/delivery day
Payment Receipts: After successful charge
Cancellation Notices: When subscription ends
Menu Updates: When weekly menu changes
Email Customization
Currently, emails use Preppable's default templates with your restaurant's:
Logo
Name
Brand colors
Contact information
Future Features
We're working on:
Custom email templates
Email scheduling preferences
Multi-language support
Deliverability
Emails are sent from [email protected] to ensure high deliverability rates.
Customer Email Preferences
Customers can manage preferences in their account settings:
Marketing emails (opt-in)
Transactional emails (required)
SMS vs Email preference